Terms of use

Welcome to Capital Medical PH, the website of CAPITAL Medical Supplies. These terms explain the use of our website, product catalog, and online services in the Philippines.

Using our website

Use our website lawfully and provide accurate information when submitting inquiries, subscribing to updates, applying for a position, or placing an order. Do not misuse accounts, interfere with the website, upload harmful material, or attempt to access information without permission.

Product information and safe use

Our catalog features medical equipment, laboratory supplies, mobility aids, and healthcare consumables. Images and descriptions help you evaluate products; confirm the model, specifications, compatibility, availability, and intended use with our team before purchasing.

Website content is general product information and does not replace advice from a qualified healthcare professional. Follow the manufacturer's instructions, storage requirements, and safety precautions. Equipment requiring trained operation, installation, or calibration should be handled by appropriately qualified personnel.

Prices, quotations, and orders

Availability and prices may change. The quotation or checkout information applicable to your order should identify the items, price, delivery charges, payment terms, and any applicable warranty. Please review these details before confirming. If an error or stock issue affects an order, we will contact you to agree on the next step and any applicable refund.

Delivery, warranties, and returns

Delivery arrangements depend on the destination and product requirements. Confirm schedules and any installation needs with our team. Product warranties depend on the item and the terms supplied with your purchase, without limiting rights under Philippine law. For incorrect, damaged, or defective items, see our Return/exchange policy.

Website materials and third-party services

Our branding, written content, and website materials may not be reused commercially without permission from the relevant rights holder. Third-party trademarks belong to their owners. External shops, payment providers, social platforms, and embedded media may have their own terms and privacy notices.

Privacy and updates

Our Privacy policy explains how personal information is handled. We may update these terms as our services change. Changes do not remove rights or commitments applicable to an existing purchase. Philippine law applies, and nothing in these terms excludes mandatory consumer rights.